We are still available to help you

Hello

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Just to remind everyone that during these challenging and difficult

times, we will still be supporting our clients, old and new through this

changing situation. Although it will be through phone and email advice

only.

All calls are being diverted to our voicemail so when you call, please l

eave your name and number clearly and state benefit, money or debt

advice needed. One of our adviser's will call you back from Monday

at 9am.

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Ways to contact us are:

1) Telephone                        0115 962 6519

2) Email                                admin@bestwoodadvice.org.uk

3) Text / Whatsapp              07875 746 843

4) Messenger                       www.facebook.com/bestwoodadvice.org.uk/

5) Web enquiry                    www.bestwoodadvice.org.uk

We aim to respond to all queries within 48 hours during our normal opening times (Monday to Thursday 9.00am to 3.30pm)

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Also on the 'Covid-19 Useful Factsheets' page we have added some useful fact sheets regarding Universal Credit and a factsheet on our Frequently Asked Questions (Covid-19; what we need to know).

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Money Advice

If you are getting paid as per normal, whether it be wages, pensions or benefits please maintain all of your financial commitments

For those who are not getting income or are on a reduced income and are unable to pay their essential bills including:

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•          Rent

•          Council Tax

•          Mortgage

•          Secured loans

•          Gas and electric

•          Fines

•          Water

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Please contact us for advice, either by email to admin@bestwoodadvice.org.uk

Or call us on 0115 962 6519, please leave a message and an adviser will try and call you back ASAP.

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Please do bear with us (we are only a very small 3 person team), we will get back to everyone as soon as possible.