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Client Testimonials

We have approached some of our clients to ask if they would be happy to share their testimonials on our services, so here are a few below from some of our many satisfied clients.

"Heather and the team are really helpful! I’ve been finically embarrassed and they’ve never discriminated and always been there to offer advice and provide help. I would not know where I would be without these guys at times! Thank you ☺️" - July 2024

"Izzy was amazing. My initial call was dealt with in a very professional and friendly manner. I had a call back from Izzy in a short space of time. Details were discussed and not long after that I received detailed information" - June 2024

"The team are beyond polite, helpful and knowledgeable lovely people" - June 2024

"Excellent service clear easy to understand advice very helpful thank you" - June 2024

"The experience was supportive. The staff was client friendly and attentive to detail" - May 2024

"All I have to say I would not have known what to do without bestwood Advice,the staff were all lovely and helpful,they helped me with food,energy bills,pip,I can't thank them enough" - May 2024

"I had Ali over see my case and I couldn’t say a bad word about him he was so professional when I had my break down and so polite and kind and was so helpful to me and gave me his time when I needed it" - May 2024

"The advisor listened well and understood the case presented to him and gave very clear advise of how to move forward and the correct actions to make" - March 2024

"The advice and support given to me was first class,thank you" - March 2024

"The staff are absolutely amazing,they dont judge u they just want to help. They've bent over backwards to help me I really don't know what I'd do without this service. I never had enough to buy food coz of the bills being so hi so may health got really bad. Since I've used these I'm getting healthy every couple of months. Couldn't praise this service anymore, there a life line. Don't know what I'd do without them" - February 2024

"I would like to thank Ali for his patience & professionalism helping me with my claim for Council Tax reduction and PIP" - February 2024

"Thank you. very much for the advice I had. Ali was very helpful and great" - January 2024

"Absolutely invaluable, I would never have got through the situation I was in without the help of bestwood advice centre, their staff are knowledgeable and extremely helpful, the community rely on this service without which many people would not know where to turn when faced with financial difficulties" - December 2023

"Ali was very helpful he gave me advice which I was unaware of , and helped me fill in all the paperwork I needed and has been by my side all the way through the process. I would advise anyone of any age to seek advice from this team" - December 2023

“The case worker was extremely helpful, replied quickly to queries, and took care to accommodate my needs as a disabled person. the help with benefit applications was invaluable" - November 2023
"Couldn't fault the service and advice such a good team, excellent help and advice from Ali" - November 2023

"Amazing charity that go above and beyond to help in a crisis" - October 2023


"They are an amazing charity and helped me above and beyond" - July 2023

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