Our Mission Statement

Bestwood Advice Centre is committed to providing free and confidential


Social Welfare Rights and Debt advice and support to the communities


of Local Authority Area 2 – Bestwood and Basford Wards – in a fair,


comprehensive and impartial manner.  We adhere to our Equality and


Diversity Policy to ensure that no group or sector of people is


discriminated against.


About Us

Bestwood Advice Centre first came about in the early 1980s under the vision of

Vicar Eddie Neale. Starting out with a pair of probation service workers running a

weekly surgery from a makeshift office at the St Matthew's Church on the Bestwood



Before long a volunteer Sheila was running drop in advice sessions for

welfare rights. The weekly sessions soon became four days a week and she

had taken on a volunteer assistant to help with the admin, fast forward a few months

and the assistant had started acting as an advisor herself!

                          With its success came the formation of a management committee,

                          resulting in much needed funding. The centre took on two paid advisors Michelle                                               and Stephen. By this time space was getting fairly tight at St Matthew's due to the large                               number of different agencies also using the advice centre space and an application was put                             to the council to find more adequate space

                           On the 2nd January 1986 the Bestwood Advice Centre moved to 21 Gainsford Crescent, a location much better suited to the increased demand for welfare advice. The office was situated in a converted council house in the middle of the community it served and provided the additional space needed for the centre's work. Officially the centre was opened for business on January 14th by the Honourable Joan Taylor.

The advice centre became a registered charity in 1987 and in 2007 

it was a founding member of Advice Nottingham, a partnership of

the independent advice services across Nottingham, working 

together to provide the best advice provisions across the city.


Over the course of its lifetime the centre has helped thousands of

people through offering independent and impartial advice for a wide

variety of issues linked to benefits, welfare rights, debt and fuel

                                                      related costs. These are the same

                                                      principles as those on which we base our current work, still opening                                                                  twice a week for drop in, with an additional session at Basford library.

                                                      Additionally we meet existing clients at other times from Monday to                                                                Thursday and offer home visits to clients unable to get to the centre.

History Bestwood Advice Centre
History Bestwood Advice Centre
History Bestwood Advice Centre
History Bestwood Advice Centre
History Bestwood Advice Centre
History Bestwood Advice Centre

A lot has changed in the past 30 years, but we are still here, Bestwood Advice Centre shortly after opening on Gainsford Crescent in 1986 (left) and today (right)